Thumbnail of user bruceb75

Bruce B.

Contributor Level

Total Points
125

1 Review by Bruce

  • RueLaLa

10/30/15

UPDATE** Not long after I wrote this review I was contacted by one of the owners od Rulala who apologized for the bad customer service and provided for a full refund.
I'm placing a four out of five Overall Rating.
Let's call it a six out of ten.
Ultimately, the incident like so many should not have happened. But they did do the right thing... eventually.

It's a manufacturer defect, the bezel setting is perfect but the stone is gone.
The Real Problem is the Rue La La customer Service policy. The ring was like 80 bucks but that's not the point. The point is that the Rue La La solution of refunding 2o bucks to my credit card does not even come close to the cost of replacing stone and fixing the manufacturer defect.
It's little more than a bad business gesture.
If I could give this place less Than a 1... I would.
Just closed our account. We're done here.
Don't shop at Rue La La!

Bruce Has Earned 5 Votes

Bruce B.'s review of RueLaLa earned 5 Very Helpful votes

Bruce hasn’t received any thanks yous.

Bruce doesn’t have any fans yet.

Bruce isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user provin
Provi N. reviewed RueLaLa
1/18/24

I make an order and arrive very quickly actually i call and then help me wt my wrong address...

Thumbnail of user cherylk29
11/5/22

I shop here all the time and have never had anything but great experiences. I have recently had...