I order a hoverboard for my daughters party on dec 12th 2015 the seller said I'll have it within 3-5 days well it's been well over that her party is this week there phone number to the site is bogus I sat on the phone listening to elevator music for three hours no answer seller won't reply to my messages dhgate to me to dispute the transaction and that its up to the seller to refund me my money
Hi!
We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out. Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution. Thank you so much and have a nice day!
Cess,
Dhgate Customer Service