Britney S.

I have been a ShoeDazzle customer for a few years, and knowingly joined their VIP service (it's $10/month, and you can save your credits for a few months so you don't have to buy a pair every month like you did with their old membership). I hadn't ordered shoes in awhile, so I had about $50 in credits, perfect, free shoes! Every time I tried to order, though, they "lost their balance." No matter what device I used, I couldn't place my order. But they could still continue to charge my account! I sent several emails which I never got a response to (2 business days my $#*!!) and after they charged me $20 MORE I called and demanded a refund. The rude $#*! literally said, "yeah, that's not gonna happen." and LAUGHED at me! I spoke with someone else who placed an order for me and canceled my account. I was still getting emails from them about their daily fix and everything else I'll NEVER consider looking at again. So today I receive an email from Client Services (10 days after my LAST email) "oh it looks like your account is canceled" NO $#*! LADY I wasn't gonna wait for you so I could continue to be fraudulently charged! I've heard JustFab is much better, but BEWARE because JustFab and ShoeDazzle are MERGING so that will probably change! Also, the shoes are just okay. You get what you pay for. They're okay looking but VERY poorly made.