I would never suggest this site to anyone! I ordered a dress from them, when I got it, it didn't fit and the quality of the dress is terrible. I followed what they said on how to return it. As we exchanged emails, they pretty much told me that the could give me $10 even after I told them that I was unhappy with the dress and wanted to return it. They charge a fortune for shipping and will not work with you to make a return. Their website says if for any reason you are not 100% satisfied you should contact them to get things resolved, however they will not help you. I have never gotten customer service like this. Bad product! Bad customer service!
Dear Brigitte,
This is tbdress service on sitejabber. Our return policy is always valid. Buyer might need to offer sufficient evidence for refund and return. Please let me know your order number to look into your order details. Looking forward to hearing from you for your order number ,sns@tbdress.com is my service mail for you.
Regards,
Tbdress service.