I filed my taxes 02/2013 and I have still not got a refund. First off while doing my taxes on this site the recommeded credit they were trying to force me to claim I wasn't even allowed to claim. So I got it send back saying I need to fix it. I fix it then it was sent back again! This time the IRS says that they did the math wrong!. WTF then when you try to call customer support for this site, all they have is email and says they cant get to you until 48 hours!. I hope no one ever uses this site again.