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For the most part I've been satisfied with my purchases. That being said, I have had a few unpleasant purchases as well! Most recently I purchased a Bamboo shoe rack. Was so excited when it arrived, that is until I opened it! Clearly this item was previously purchased and returned damaged and missing instructions as well as hardware needed to put it together! It was a non returnable item! I can see why! My advice is be careful of what you purchase especially non returnable items!
Bridgette R.'s review of Groupon earned 2 Very Helpful votes
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Hi Bridgette,
I'm very sorry to hear of any trouble with your order, and thank you so much for letting us know. Please know that we stand behind the quality of all of our featured brands, and in the event of unforeseen damage to an order, we will always work to make things right for you.
Can you private message me your user id and order number so I can help? Thank you in advance.
Best,
Jason Faria
Sr. Manager Customer Service