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I used this service to write my resume and although I am pleased with the final product, the customer service is absolutely terrible. They do not answer their emails, if you call you will be put on a loop and they will not pick up. I have attempted several times to delete my account and they will not allow me to do so despite the fact that my subscription has expire. S C A M
Tip for consumers:
DO NOT USE IT
Bridget S.'s review of LiveCareer earned a Very Helpful vote
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi Bridget S.,
I’m very sorry that you did not get the best customer service experience. Our record shows that you successfully cancelled the service on January 28 via online. If you want to completely delete your LiveCareer account, this means you will not be able to access any of your resumes, cover letters, or emails. This action cannot be undone. Your LiveCareer account is free and we will maintain a copy of your resume for you in case you want to come back later. If you are sure you want to delete your account, I can do it for you. Please contact me directly so that I resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
We are very committed to providing great customer service and customer satisfaction, and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our customer service team.
I look forward to hearing from you.
Best regards,
Anna
LiveCareer