I have enjoyed receiving a few rugs from you guys and at one time or another and one particular time (almost two times but WE caught it), the delivery was made though someone else falsely signed and, so, I had not personally gotten the item.
Immediately, after I mentioned the issue to customer service, I'd received the item the very next day with SHIPPING CO. Well aware to make certain I got it personally and all was corrected.
I Must compliment the integrity of Joss & Main for rectifying issues quickly and assertively.
Thank you,
Bridget Bernhart/ Peter Lardieri