Brian W.

Absolutely the worst experience I have ever had with a pet supply company. These people took my order and money, and never shipped anything to me. So after 14 days of waiting for my dog's medicine I finally called them. They then told me that the medicine was on back order. I canceled the order and then two weeks later just to see if it had some in, "because I was still tempted by their pricing" the girl "Jessica" told me if was in stock and they had lots of it. So I re-ordered it and then 20 minutes later she emailed me saying it was on back order. These people are flat out liars to your face on the phone and offered horrible customer service. They did not call to tell me the item was on backorder, and lied twice to me about it being in stock. Fraud and lies. I will NEVER call or order from them again. Go to 1800 pet meds instead.