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Brianna K.

Contributor Level

Total Points
101

1 Review by Brianna

  • DressLily

1/28/15

I would suggest that nobody ever order from DressLily.com. Yes, the clothes look cute, but they never arrive looking same! There are a lot of bad reviews out there on these guys if you don't believe me. They are also weird sizes. I ordered two coats from them and they were different. The color was off on one and no tag on the other. Their website states shipping will take up to twenty days... mine took SIXTY! When I asked them what was going on (through submitting a ticket on their website, which is apparently the ONLY way to contact these guys) they replied that it was completely normal to take this long. Then when I finally got them, they were terrible. Itchy, cheap and not like the picture. Now I'm fighting them to return them and it's a ridiculous process.

Tip for consumers:
Stay away! Don't give them your money, flush it first!

Service
Value
Shipping
Returns
Quality
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CustomerService R. – DressLily Rep

Dear Brianna K.,

Thank you for your valuable feedback.

Your order is still in transit and the standard delivery time will be around 10-25 business days after dispatch.

Tracking number: RS261420656GB

The progress of the order can be tracked on http://www.17track.net/en/result/express-details-100011.shtml?nums=RS261420656GB

We are committed to assisting every customer at any time.

Best Regards
Customer Service from Dresslily.com

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