Brianna H.

I've been a loyal customer for years. The other day I went to book a hotel for Las Vegas and the next day it was cancelled for some reason. Called Livingsocial, they said it was a problem with my card. So I used a different card and tried again, same thing happened. I called again, got someone else who asked me to try buying it (AGAIN). She said it went through but I received no confirmation for it. She insisted that it went through, but as soon as I got of the phone with her, I got an email that it was cancelled. I called back, spoke with a supervisor who said it's a problem with the hotel. That's all he could tell me. Couldn't give me a direct number to call him back. He said he would try to figure it out and promised to call me back by 4pm the next day. I didn't really want to wait but I figured he was putting effort into it so I'd give it once last try. Of course, he didn't call me back. So now I'm stuck with no hotel 2 weeks away from the trip and $200 worth of livingsocial "deal bucks" that I never intend on using. The worst service I've ever had in my life. Hello Groupon!