Brianna A.

I bought 80 cards from this site in early October. They shorted me 20 envelopes. I tried to contacted them via their live chat during regular business hours when this was discovered, and they didn't respond. When I emailed them (they claim you'll get a response within 24-48 hours), I didn't get a response for 5 days & the response said they'd print more cards and mail them within 7 days when I told them in my email I planned on having the cards mailed out before they even responded. I then tried live chatting them again. They said printing new cards was the best answer & I'd get them in 7 days. I again asked that they overnight the envelopes to me or reimburse me for the cost of buying the envelopes. They didn't even respond to this, just sent me a transcript of the conversation. Is that how you deal with your mistakes? Ignoring them? I will NEVER work with this company again! I don't know how they can stay in business treating their customers that way!