I read the reviews here and figured I was wasting my time but took a chance because it was my dream home. Customer service got ahold of me right away, Closing was expedited by Auction.com. I kept waiting for my realtor to call my and say sorry... but it never happened. There was a lot of entities I never heard of involved in this transaction but they all seemed to work well together. I paid ******* for my house and with all the other fees it was *******. The house is worth around 600k-629k but I have no intention on selling it. Do your homework and keep your eyes open and maybe it will work for you too.