I wouldn't rate freelancer there good scam artist. I used them for a upgrade for my mobile site, I made the mistake of uploading through PayPal all the money for the job. Halfway through the job they suspended the guy and when I went to withdraw the money they suspended me. I followed all there request including the verification number and the drivers licence with my photo and all and they still refused to return my money. This one small job cost me a thousand and more. I would not use them ever again.
Hello Brian, my name is Marcus and I'm from Freelancer.com. Please send me an email at marcusc@freelancer.com with your username and ID of the project you are referring to. I will take a look into your account and see what we can do to rectify it. I look forward to your email. Thank you.