DO NOT BUY FROM THIS COMPANY! This company has not responded to any of my emails regarding returning a faulty Drill Battery. They offer a 12 month warranty and say make an enquiry about the returns address. They sell on eBay and list various versions of the company indicating that the items are located in Middlesex, I don't believe this to be the case. This of course makes you think you are purchasing from a UK company and that your statutary rights as a consumer will apply. Their Terms are that 'In every case the buyer pays the costs of returning goods' faulty or otherwise. That is of course if you are able to get the returns address. If this was a UK company the cost retuning goods was it is proven that they are faulty is not at the expense of the buyer.