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Brett M.

Contributor Level

Total Points
80

1 Review by Brett

  • Getaroom

10/8/15

The cancellation policy listed on the reservation is EXTREMELY deceptive. I would HIGHLY recommend that you search elsewhere for making reservations. I found was directed to the site through Trip Adviser and I will NEVER again use then for booking of any of my multiple trips I take every year. There were options on the website that clearly stated they were non refundable and then other options that I interpreted to mean they were refundable. After calling to cancel, they is not the case and there was absolutely no flexibility from the people from Getaroom to make things right. How sad is it that this is what a company chooses to do in this day and age. Deception has no place in business these days and I hope that if you are reading this, you take your business elsewhere. There are plenty of other sites out there to choose from.

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Bell P. – Getaroom Rep

We do apologize for any inconvenience, May we have your confirmation #?

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