Add my name to the list of people jobbed by HomeAway. HomeAway charges your credit card and then says "too bad" if you have any issues with the owner. In our case we had to cancel and the owner kept our security deposit, cleaning fee, parking fee and beach access fee in addition to the rental fee! Basically the owner made well over twice as much from us cancelling than if we had used the place. AirBNB is miles ahead in everyway if you are a renter.