I recently used the Zazzle online application to create customized wedding invitations and was disappointed in the items I received. As a result, I emailed the Zazzle support team and asked for a full refund. I expected them to give me a hard time and to make me pay for the shipping of my product back to them. However, to my surprise, Zazzle took care of me and gave me a full refund. I will be using this company for future items and I love the unique things I can find on there. The wedding invitations are a good idea as well, but I suggest ordering a sample before making a full purchase. GO Zazzle!