Breggetta M.

Just purchased. Hopefully, they work well.

I bought an Ancheer electric bike from Amazon. The charger did not work. The merchant made nothing but excuses and stated it was too expensive to replace the charger because it was too expensive to get from their supplier. Mind you I only had the bike one week. The A to Z guarantee from Amazon is a joke too. I had to fight tooth and nail to get it. I paid $229.95 UPS shipping and Amazon did not want to cover the charge. They gave me a $150 credit on the Amazon Store card which was used to buy the bike. I receive the difference from a previous purchase as an exception refund. Too much trouble and I lost all respect for Amazon. Do not buy any ANCHEER products. Do not trust the Amazon reviews either...

Why would I want to buy from Asians who have terrible reviews all over the Internet? Buyer beware buying international Asian...

Terrible reviews. Why would I want to buy from you? Get off of the American websites! Buyer beware buying from Asian merchants...

Complaint Submitted

Your complaint has been submitted and assigned the ID XXXXXXX. For your reference, a copy of your complaint appears below. You will also receive an email with a link that you may use to view this complaint.

The complaint is being handled by the dispute center listed below. Please contact them with any questions.

Better Business Bureau Serving Metropolitan New York (New York, NY)
30 East 33rd Street 12th Floor
New York, NY *******
*******@newyork.bbb.org
Web: http://www.newyork.bbb.org

I initiated my intial complaint against Tutor.com and they gave me my credit minutes of 26.3 back for this complaint and against another tutor at Tutor.com.

Hello,

This is old. My new complaint has been submitted regarding Alexander S. I will continue my complaints. I had these issues during my college algebra and let a lot of stuff slide. This time I am holding any tutor and Tutor.com accountable. I am still waiting on my credits. Alexander S did the following:

1. Used t chart instead of z chart.
2. Used t formula instead correct formula
3. Lied about using tech for calculations when he openly admitted to using tech at the beginning of session.
4. Deliberately made problem confusing and extended time needed to work a simple calculation.
5. Used up 33.9 minutes in order to make his money.
6. I have mentioned during every email correspondence that I have no access to the ticket link.
7. Made three attempts at speaking to Lauren Lodell at Tutor.com including today 08 April 2015 at 09:10 this morning. I left a detailed message on Ms. Lodell's voicemail.

Thank you.

Tutor.com ignored this complaint against Alexander S and refused to credit my minutes back. They still owe me the 33.9 minutes of tutor time back. Tutor.com and Lauren Lodell kept sending me ticket links that would not give me access to them. My complaint today April 21,2015 is regarding Tutor.com deliberately blocking my access to my remaining 5 hours and 32 minutes ( I am owed 9 minutes for waste trying to gain access). I connected to Caleb M (calculus) just to prove my account is blocked. Caleb M connected me to Omari P (statistics tutor) who could not receive my uploaded document which was also blocked access. Tutor.com is upset that I complained and will continue to complain about their lousy tutors and service. Tutor.com also complained to Post University which is my college where I study statistics as if Post U would discipline me. I am now owed a total of 42.9 minutes of tutor minutes back to my account.
The following message is the response about my first complaint. Tutor.com never addressed the complaint regarding Alexander S, credits minutes still owed, or my blocked account.
On Wednesday, April 8,2015 1:40 PM, "*******@tutor.com" <*******@tutor.com> wrote:
TlCKET *******
Ticket *******
Hi
A Tutor.com Support Associate has responded to your request. If your inquiry is now resolved, you can click Cancel Ticket to the right. If we receive no response from you after 3 days, this ticket will set to Closed status automatically.

To update your ticket, you may directly reply to this email or click the link below:
https://support.tutor.com/helpdesk/WebObjects/Helpdesk.woa/wa/TicketActions/view?ticket=*******. (NO ACCESS TO LINK W/LOGIN OR PASSWORD)
Add Note Cancel Ticket
On 4/4/15, at 12:59 am, unknown] wrote:
Name:
Phone:
(first complaint) I logged in on April 3,2015 for a session with Ahnaf M who wasted my time/minutes and could not help me with my statistics problem I uploaded as a paint copy. I want my 20.3 minutes credited back to my Post University account. Thank you.

Tutor. Com owes me a total of 42.9 tutor credit minutes back to my Tutor.com account which they also need to un-block which was a deliberate act on their part. My complaints continue...