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Brandon S.

Contributor Level

Total Points
81

1 Review by Brandon

  • LiveCareer

2/4/14

livecareer.com is a disgusting company, that believes $40 a month for a resume and cover letter ‘helper’ is an appropriate charge. They are the company everyone fears, for they wheel you in with no mention of cash. After you build the resume, all of a sudden it is two dollars for a two week trial. Ok, not so bad, two dollars to download a decent resume. But if you don’t cancel what is called a TWO WEEK TRIAL, all of a sudden it gets shoved into a full subscription. $40 a month. Do you get customer service? No, you get to call some out of country center, where they read scripts in bad English. Do you get help from writers for FORTY DOLLARS A MONTH? No, that is an extra charge. If you were smart enough to look up the companies rating before dealing with them, congrats. Don’t be $#*!ed like I was, by thinking they won’t screw you in the fine print.

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Laura T. – LiveCareer Rep

Dear Brandon,

Thanks for your comments.

LiveCareer’s resume builder is dedicated exclusively to helping people get jobs. In these tough economic times, a well-written resume is essential. LiveCareer’s interactive tools - including a cover letter builder, resume builder, vast array of resume samples and LiveCareer review process – help job seekers easily and professionally secure the jobs they want. With LiveCareer’s award-winning application, building a standout cover letter and resume is easy, affordable and professional for all job seekers.

All of our subscriptions are auto renewing. This is to ensure no interruption in your service. Most of our customers keep their service active during their entire job search and they can always cancel anytime if service is no longer needed.

Our subscription prices and policies are not in “fine print”. We stated the cost in bold and clear print and stated the details of the subscription options in bullet form, which can be clearly understood. In addition, we sent a payment confirmation email stating the amount of what you have subscribed for and the date of the auto-renewal.

If you have questions please feel free to contact our customer service at toll 1-888-816-0576, by live chat or by e-mail to customerservice@livecareer.com.

Best Regards,

LiveCareer

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