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Brandon D.

Contributor Level

Total Points
83

1 Review by Brandon

  • LiveCareer

3/20/15

As a uni student, I found themall price of $1.95 very reasonable and I thought it would be useful to create my resume. However, little did I know that after using the website once, I would be debited 40$USD two weeks later without confirmation. As a uni student already struggling with money, these hidden fees are very costly. Yes I am sure that these fees were stated in the fine printed but this has now set me back 40$USD for using the site once. Not happy and do not recommend.

Tip for consumers:
Be careful..

Service
Value
Shipping
Returns
Quality
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Laura T. – LiveCareer Rep

Hi Brandon D.,

I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.

Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com

I look forward to hearing from you.

Best regards,

Anna

LiveCareer

Brandon Has Earned 3 Votes

Brandon D.'s review of LiveCareer earned 3 Very Helpful votes

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