As a uni student, I found themall price of $1.95 very reasonable and I thought it would be useful to create my resume. However, little did I know that after using the website once, I would be debited 40$USD two weeks later without confirmation. As a uni student already struggling with money, these hidden fees are very costly. Yes I am sure that these fees were stated in the fine printed but this has now set me back 40$USD for using the site once. Not happy and do not recommend.
Hi Brandon D.,
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer