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I have always had trouble with sizes on the internet. I tend to shy away from buying clothes online to avoid clothes not fitting and not being able to return them. However, I saw a really cute bathing suit for a great price on this site and couldn't resist. I ORDERED AN EXTRA LARGE for exactly this reason. I figured I was safe with it being a one piece swimsuit. I knew a soon as I pulled it out of the packaging that it was not the right size! I swear it looks like a CHILDS extra large! I understand there are some sizing differences but this is ridiculous! There's no point in me even tryin it on because it's so tiny it looks line it would fit my two year old. Not too mention it took a month to get it.
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Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
Dear Brandi,
I want to start by thanking you for notifying us about the issue.
I want to apologize to you for what has happened; it is never our intention to upset any customer.
We have sent you an email about this issue, please check it and reply back to us, hope we can solve this issue soon.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Best Regards
Rosegal Customer Service