DO NOT ORDER FROM THIS SITE! I ordered a Halloween costume for my son on September 29th. It shipped on October 11th. (Why did that take so long?) The shipping time was supposed to be 6 to 8 business days from the date shipped. It's October 29th and the costume still hasn't arrived. I will NEVER order from this site again. I'm going to be out double the money so my son has a costume to dress up in on Saturday. I wouldn't be surprised if it takes 6 to 8 weeks for them to process my refund! Unless you have like two months breathing room to get your order steer clear!
Dear Brandie,
Sorry for the late reply. Please submit a Customer Service ticket if you want to get refund, and you will be able to check the progress of your request by accessing My Tickets on our website. Here is the way how you can contact them: http://www.miniinthebox.com/knowledge-base/c1169/a2118.html, and our customer service team will help you there.
Sincerely,
Miniinthebox