Did the skip-a-month before the 5th, but was charged 39.95 anyway. I called to dispute and got an apology and was given $15 credit for my trouble. Stupid but took it. I ordered two pairs totalling 54.90(nickel to spare) and was promptly charged for it. I called to dispute again and was refunded only the 39.95. I was willing to forget it just to be done with them but after weeks, the shoes never arrived. I called and was told that they were on route. Cancelled my membership while i had them on the phone. I waited 2 more weeks for the shoes, then called to be told that they cancelled them since i wasnt a member(thought they were en route, lol). Kept my money but never sent them. Once again they said they'd send them. That was 2 weeks ago...