B P.

I've never seen a more stunning example of incompetence and bad service in my life.
I placed an order and PAYED for a microphone boom arm on October 24th 2013, it is now February 1st (over THREE MONTHS ago) and I have no idea where my order is or if will ever arrive.
I tried their live chat service. Most of the time it's "unavailable". When it is, all they do for me is paste an almost illegible line or text that supposedly shows my order being tracked. They can't speak proper english most of the time so all they do is copy and paste the EXACT same pre-planned responses to every question or comment. I tried using the ticket service which, according to them, will yield a response within 48 hours but I never got any response. I tried calling them (you HAVE to make an international call if you live in Canada and it's not a toll free number) but the number wasn't in service.
This company has taken my money and given me nothing in return; no product, no service, and no explanation. While I have read other reviews from satisfied people, I would STRONGLY advise people to use this site at the risk of being swindled out of their money.