Bo S.

All I can say about this company is that they go the extra mile to get it as close to perfect as could be expected based on the physical conditions of the tape given them.

In my case I gave them a foreign PAL video tape I had gotten from England of an episode I couldn't find in the USA and so didn't know what condition it would be in since I couldn't view it on my NTSC only VCR.

I was very impressed with this company from beginning to end as they gave me blow by blow information in regards to how my tape was doing. That wasn't the most amazing thing however to me. What really impressed me about this company is based on the finished product I could see that they bent over backwards to make this a success.

Even though they put a sticker on the product apologizing for not being able to rehabilitate it to a flawless reproduction what I found was true dedication and true concern for the customer they were dealing with and here is why.

When I put the DVD into my player I noticed there was a menu with two subtitles. I didn't expect to see any as I opted not to pay the extra for titles but decided I would create my own when I had time. When I discovered why their were subtitles my respect for this company just skyrocketed because what I saw was a lot of toiling over my tape to get it as right as it could be.

You see the first title was there original attempt which was as their sticker said not so great. HOWEVER the second title which was the whole videotape again was much better in quality. I called them sharing my appreciation for the time they took to do this project and to think they would send me both of their conversions. SOUTH TREE told me they do this because they want to make sure they do everything in their power to get it right and if someone discovers a way that could better the condition of the product they will rerun it and then give the customer any attempt that was tried to make the project a success.

I just want to say a big thank you because of you SOUTH TREE I am able to view a show that is very rare to find and that in fact I would not have been able to do myself unless perhaps I wanted to invest in every piece of equipment needed and spend the time to do it but even than I would need an assistant so they took the headache out of it and for a very low price of less than $30 not only converted the tape to the North American Standard NTSC, not only did they digitalize the tape but they went the extra mile to redue the conversion when the first attempt was less then par for the finished work so that I could have an end product that was a joy to watch instead of giving headaches do to bad quality visual and audio.

Thank you SouthTree for working on my video tape that was in less than ideal condition and making it acceptable to watch and a pleasure to relive.