Booking D.

Dear Hotels around the world.

I am the owner of the hotel who need to express my feeling after using booking.com service by selling rooms onlines

Booking.com has a VERY RUDE SERVICE from Elegant Staff ESP. Customer Service. Staff and Credit Control staff.

Why?: they NEVER prove the situation although we have an evidence.

Ex. Mr. A did NOT check in but they judged Mr. A checked in because Mr. A said he checked in. So we ask more information about check in time, room number, check out time and receipt. They reject to give more information and ask for commission although we have evidences which can prove. I think this is called " CHEATING ".

I feel like the elegant staff who trained from Huge Company like Booking.com NEVER care the hotel. Because they always think they are big.

I will tell you this is a high profile company but give LOW services, LOW investigations LOW hotel partner protection by LOW people they trained elegantly for service industry.

Booking.com also has a Problem with Review Investigation.

They never know the truth but Liar can write a misleading message on the hotel page without the best investigation from them ( Booking.com). I mean the best responsibilities and compensations?

Anyways I think, Many thousands agent sites which ALWAYS READY TO WELCOME HOTELS as below CAN SOLVE THESE PROBLEMS IN THE BETTER WAY and this is not gonna be the problems for hotel marketing if hotels will not care Booking.com same as they did not care to hotels.

Some of Distributions Channels:

1HotelRez
AA Travel
Abreu Online
Accommodation Guru
Agoda
Alpharooms
Amsterdam30
Asiarooms
AsiaTravel
Atrapalo
AustraliaBedBank
Australian Accommodation Data Exchange (AADX)
Bali Hotel Guide
Barcelo Viajes
Base Backpackers
Bath TIC
Bedbooker.com
BestDayTravel - Coming Soon
Best Hotel Online
Blue Holidays (Virgin)
Bodmin TIC
BookEasy (VIC's)
Bookerclub
Booking.com
Bookit
Bookit.co.nz
Boscastle TIC
Bristol TIC
Bude TIC
Budgetplaces
CentralLondonApartments
CentralR
CentralReservations
City base Apartments
CityZenBooking
ClickHotels
Cornish Riviera TIC
Cornwall TIC
CostaVision - Coming Soon
Cradle Coast Tourism
Ctrip
Despegar
Destinations of the World - Coming Soon
Discover Australia
EasyToBook
easy-breaks.com
ECCO Tours
eLong.com
Expotel
Engrande
Enjoy Vacations - Coming Soon
Epoque Hotels
ETourism Holidays
Excite Holidays
Expedia
Ezibed
Facebook
Fastbooking
Fiji Travel Online - NEW
Fincahotels.com
Fowey TIC
Getaroom
gnconcierge.com
Golden Chain
GoIndonesia.com
Go Native - Coming Soon
GTA
Holiday City
Holiday Guide NZ
Hooroo
Hostel Bookers
HostelsClub
Hostelworld
The Hotel Network
Hotels.com
Hotel.de
Hotel Direct
Hotelsclick - NEW
HotelsCombined
Hotels2go
Hotels4U
HotelClub
Hoteliers.com
HotelshopUK
Hotels.nl
HotelSpecials
HotelTravel.com
HotelTonight - Coming Soon
Hotels.tv
Hoterip
Hotusa Hotels
Hotwire
HRS
icastelli.net
I-escape - NEW
Innstant
InnTopia
ImpulseFlyer.com
Jasons
Jetsetter
Jetstar
JTB Hawaii
Jumbo Tours
KlikHotel
KiwiRail
KeytelHotels.com
Lastminute.com
Lastminute.com.au
Latestays.com
Laterooms
Launceston TIC
LeisureCom
Lido
Liverpool TIC
London30
Looe TIC
Loving Apartments
M-Power/World Blue - Coming Soon
Mais Reservas
Marsol
MaxEngine - NEW
Mobile/Smartphone Devices
Mr & Mrs Smith
MyBookings.com.au
NeedItNow
Newquay TIC
Not1Night
NZBedBank
Olympia Europa
Ostrovok
Orbitz
OzAccom - NEW
PacificBedBank
Padstow TIC
Pan Pacific Travel
PegiPegi
Powderbeds
Prestigia
Priceline - Coming Soon
PricelineHK
Qantas
Quantum Reservations
QuickBeds
RajaKamar
Rakuten
RatesToGo
ReadyRooms
Realtime Travel Solution - NEW
Restel
Room-Trade
Ignite Travel formerly RewardsCorp
Rezserve
Roamfree
SAA
Sawadee
Secret Places - NEW
Serhs Tourism
SkiTravelCompany
South Beach Group - Coming Soon
Splendia
Standby Rates/Ok Jack
Stay247
Stay Today - Coming Soon
St Ives TIC
St Mawes and the Roseland TIC - NEW
Superbreak
Sydney Airport
Tablet Hotels
The Luxe Nomad
The Tailor Collection
Thinkhotels
Thomascook.com
Tiket.com
TickTab
Tomas
TotalTravel
Trademe
TravelBug
TravelStay
Travelocity
TravelRepublic
Traveltool/Logitravel
Travelzoo
Treovi - Coming Soon
TripAdvisor
Trisept Solutions - NEW
Truro TIC
Unister.de
Venere
Viajes Olympia
VIP Backpackers
Weekendesk - Coming Soon
Welcome to West Cornwall Centre (Penzance TIC)
Whistler.com
WorldBlue
Worldview
Wotif
YukTravel
Zanadu

And More +++

I hope Booking.com solve these problems in an effective ways!

Why?: Because Booking.com works with hotels not slave partners.