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Groupon customer service has been a. Godsend. When the seller refused to honor the 90 warrenty, Groupon stepped in and refunded my money and dealt with the seller, Freedom Pop, who advertised and verbally assured me coverage in my location. However, there wasn't any coverage, only in surrounding areas 40 miles from home. Even though I purchased the cell from Freedom Pop, they denied the sale, claiming it purchased it through a third party. Groupon stepped in refunded my money and apologized for the problems created. I've never had a company do that for me.
Walmart.com is one of the worst websites to navigate through. Pages take forever to load in and half the time items advertised are not even available. I don't get why they just don't remove them. Out of Stock seems to be their new moto. I get so feed up that I just shut it down and look elsewhere.
I've ordered three separate time and have yet to get one item that is not defective. They have kept all of my money and refuse to refund it. This time I dint even get the item and they still kept my money putting it into a credit account. Don't waste you time or money with this third rate company. As for the rest of us, I am in the process of filing a complaint with the BBB as well as the State Attorney General's Office. The more of us that file, the better chance we have of getting our funds back
Bonnie S.'s review of Walmart earned a Very Helpful vote
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Hi,
We are so sorry to hear about the trouble with your order. At NMR, nothing is more important than a perfect shopping experience. Our customer relations team is around 24/7, to help resolve your issue with our "Make It Great Guarantee" Policy. We can't promise we are perfect, but what we do promise under our "Make It Great" guarantee is that we will diligently resolve your issue and aim to turn you in to a raving fan!
To help us fix this issue for you, could you please e-mail us your order number & details at: experience@nomorerack.com? We promise to get back to you within a maximum of 24 hours with a superb solution.
We look forward to hearing from you and resolving this for you. Again, sorry for the inconvenience.
Always here to help!
Customer Relations
Nomorerack - Everything You Love, For Less.