Bonnie G.

To Customer Service: I am writing to you again. In case you don't understand the problem I am going to state it again.

No. 1 – as you are using Chinese goods, you need to tell the customer to buy several sizes larger – you did not do this.

All I want from you is the instruction on how to return the bridal jacket that I purchased that is very, very small and I do not want to pay postage to return it – as it is your fault that you do not give the customer the correct sizing information. Your policy of dropping the investigation after 48 hours is also ridiculous. It is the summer and people are on vacation. I was away from a computer when you sent that 48 hour deadline email.

If I do not get any satisfaction from you I will post a comment on the following website about how you deal with your customers. I expect an answer as quickly as you demanded my reply. I will be leaving town again shortly.

Bonnie Goodman

http://www.sitejabber.com/review-website-report-fraud
To Whom it May Concern: (I hope you are Customer Service)

This just keeps getting more and more ridiculous. I feel like I am in an alternate universe.

I just received this survey and filled it out. When I went to send it and I also included a long message repeating my problem, I noticed on the bottom that the survey said not to reply to the survey.

Why did you send it? If I cannot reply to it. That is the stupidest thing I ever heard of.

If I do not get a reply about my problem from you in the next 14 hours I will post my complaint on the site I mentioned below.