Bonnie D.’s Reviews of NewYorkDress & more

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Prom Dresses

6/8/10

I ordered the dress April 9th. They said it would be on back order until May 7th. On this day, When I typed in the order number on the website, they claimed it was shipped. Three weeks later on May 28th, I still had not received it. I called and they said that they were sorry but they didn't send it yet. I made it clear that I wanted the dress to be shipped THAT DAY, and they sent me a tracking number. I received the dress (FINALLY) on June 8th. I read on these websites that they were sent knockoffs, however, I received the original dress. It fit me perfectly (though I reccomend you actually measure yourself and match it to the size chart!) and I am in love with the dress. It took two months, but my prom is June 24th so I'm alright. In summation, BE SURE THEY GIVE YOU A TRACKING NUMBER. Otherwise they'll just pawn it off as an "oops." Order your dress WELL in advance.

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Elize N. – NewYorkDress Rep Over a year old

Hi Bonnie,
Thank you for your comment. We are so happy that you loved the dress and that it fit you well! I am sorry it took longer than normal to ship the dress. Orders will generally ship out within 5-7 business from when you place your order with standard ground shipping. Once shipped standard ground shipping may take 3-10 business days to reach you depending on your location. We try our best to keep every customer updated with where their package is and when they should receive it. Please let us know if you have further questions via phone or chat and we will be happy to assist you in any way we can!

All the best,
NewYorkDress