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Bo J.

Contributor Level

Total Points
102

1 Review by Bo

  • DooStang

8/12/11

The site's contents are ok for finance. I got a couple call-backs, though none worked out for me. I will not sign up for them in the future because they charged me under an auto-renewal plan, didn't immediately refund the full amount, then agreed (I believe per state law) to refund the full amount, and now they have started billing me again... it has been a ridiculous effort to try to get the site to come clean and refund my money. They apparently have a microscopic customer service staff that, while they have been responsive (fast to respond), have not really been helpful (I am still working 6 weeks later and multiple emails later and after diligently looking at my bank statements to get a full refund and not be magically added back to some sort of service involving a recurring subscription fee). My advice: sign up and IMMEDIATELY take yourself off the recurring billing option, and get a record of email(s) to customer service having them assure you that you have been removed from all recurring subscriptions / fees for life. Then when they sign you up for a recurring subscription you didn't ask for (to meet payroll?), complain to the BBB and everywhere else you can.

Bo Has Earned 22 Votes

Bo J.'s review of DooStang earned 22 Very Helpful votes

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