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Bob S.

Contributor Level

Total Points
82

1 Review by Bob

  • FactoryOutletStore.com

8/28/12

Like other reviews their customer service is terrible to non-existent. Ordered a 4.3 GPS and clicked on accessories which brought up 6 or 8 other items. Ordered a dash mount and carrying case, assuming they were for this item, but both were for smaller units and unusable. When called and told them of their mistake the only recourse was to send it back and reorder, but no one knew what I was to reorder. Not only did they want me to pay shipping to return but a 15% restocking fee that was not even mentioned on their site say 30 days to return. Stay away from this vendor they are very misleading and unprofessional.

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Bob S.'s review of FactoryOutletStore.com earned 2 Very Helpful votes

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