Bobby L.

I have been using Amazon for many years and have done hundreds of purchases with them. A lot of the times they are cheaper than others like eBay, Home Depot, or even Walmart. While I've still purchased from the others I have many times purchased Amazon over them even when they are more expensive because I know they are a pleasure to deal with from beginning to end without any wasted time on my part even when things go wrong. Sometimes an item doesn't work out or is defective and I don't have to waste much time or effort to make it right with Amazon (no driving and waiting in line or lengthy arbitration process).

Thank you Amazon you've grown for a reason.

"The dispute (order id: **************) has been closed today and we have made a mediation. You can log in to check the details.

We are really sorry that we can not accept your dispute point as you failed to provide valid evidence as required, we have to release payment to seller and closed the dispute. Thank you for your supporting and hope you happy purching on AliExpress."

I provided lengthy description and pictures of the defective merchandise I received. Aliexpress never asked for a video or provided a way to do so (I provided many pictures and lengthy description) and essentially made up a reason to throw out my claim without the possibility of appeal for the purpose of stealing my money. Beware and stick to eBay or Amazon that are reputable I am almost finished with aliexpress due to the high volume of purchases I make inevitably run into problems with dishonest sellers and need a secure reliable recourse.