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B M.

Contributor Level

Total Points
83

1 Review by B

  • Banggood

6/12/14

I ordered two meters to monitore my amps, volts and watts from my solar panals. It took them over a month to ship them to me and they lied and said they sent them two weeks earlier and asked me to wait another two weeks after a month. I recieved them and hooked them up and neither of them worked. I tried to contact them and they refused to talk to me until i filled a complaint with paypal. Paypal did nothing and the company has told me to ship them back to china. They told me to take videos of the items. They told me to take pictures and stated their guy would tell me how to fix them. All I wanted is a return shipping label and a full refund for the items and they keep sending more and more emails asking me to try different things. I am no dummy and I know how to use the itmes i order. They just plainly didnt work and I wanted a refund. This started in mid febuary and it is now june and I still have the borken meters and they have still done nothing. They even said they would send me a replacement battery (OMG) i didnt order a battery, I ordered two amp meters. I would not recomend this company and everyone should watch out for over seas companies like this one. Just because the price is lower does not make them a better company to deal with. We should all buy USA items.

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Katherine L. – Banggood Rep

Dear B M.,

For the item SKU108416 in order 2105957, you said that there is something wrong with the item. Jessy asked you to take photos or video to showing the exact problem it is many times. However, you did not offered us any photo evidence.

Photo and video evidence is part of our policy which allows us to fully recognize the problems with the items and ensue these issues are rectified in the future.

We are so sorry that we can do nothing for you without photo evidence.

Hoping for your kindly understanding.

Best regards,

Katherine

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