On November 25th I ordered my little girl a strider bike for Christmas. It had been two weeks so I called to see where it was and when it will be here. They told me "it takes about 10-14 business days. Okayyyy so I should have it anyway. So Saturday (December 13th) I call to see what's going on and they tell me it says it's going to be shipped on Monday. Wth I was suppose to have it by then. So today (November 16th) I call again and they told me its been delayed and should be shipped this week. Now I'm furious because we are going out of town for Christmas leaving this Friday and my little girl isn't getting her bike that I ordered THREE weeks ago and still HAS NOT even been SHIPPED. So I canceled my order, went to Amazon and ordered the bike for cheaper and am getting it in two days. Why the heck didn't I do that in the first place. I would not recommend this sight to anyone. You can get the same stuff plus shipped faster and a lot better costumer service on Amazon