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Violin didn't make a sound. Cheap quality and very poor customer service. No phone number or email address to contact customer service, only online chat. I requested a transcript and did not receive any.
I heard from them the next day after I complained to PayPal. They gave me a prepaid return label. I was clear to PayPal that I was not going to pay for return shipping.
I bought a used violin from www.reverb.com. I heard they are the ebay of music. We'll see.
Bklyn B.'s review of Tmart.com earned 17 Very Helpful votes
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Hi bklyn,
Sorry for inconvenience caused. For this issue, would you please tell us the order# for check?
We will give you a best solution after verify.And you also can contact with our Ticket Service System: http://helpcenter.tmart.com/ticket/index.