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Used this site 2 weeks ago. My card was charged $39.95 for a recurring fee which I didn't authorize since I paid the $1.95 just to print my document. Tried to call multiple times to speak with a supervisor but she has apparently been in a meeting for over 3 hours now. Total rip off! Anyone have any advice on what to do?!
Bj C.'s review of LiveCareer earned 11 Very Helpful votes
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Hi BJ C.,
I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
Please contact me directly with the email address you used to create your account or the last 4 digits of the card that was billed and card holder’s name so that we can resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com.
Best Regards,
Anna
LiveCareer