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I just spent the entire night creating a slideshow for my daughter first birthday. I was so excited to put all my daughter first year of memories together to share with my family. At one point kizoa stopped working on me in the middle of putting it all together. I had to restart after about an hour of kizoa being down due to none of my work was saved because I was in the middle of everything when it all stop responding. With that being said I went on to restart my slideshow for hours to only be mislead when I tried to download and it stated I had to upgrade. Hours of work to be mislead by false advertisement in my opinion.
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Hello Birdina, I'm sorry to hear about the troubles you had and about the confusion regarding our free vs. premium features. I have requested an exceptional 1-time download of your movie for you, so please look for the link in your email! For your future projects, please do be sure to save your work as you go - you can always come back and work on it later by going to "My Movies" and clicking "Edit", and make sure that your Adobe Flash Player is up-to-date to ensure Kizoa runs smoothly! If you have any questions or need any help, please always feel free to contact us at customer support :)