So, after a long and frustrating journey with your company, I must conclude. The lack of response to this ticket ultimately implies that if I have a problem with your product I will receive no support and have to pay a lot of money to return the item to you.
I will find another supplier that I may have to pay more for the product, but the price will include good customer service, reasonable terms, good communication and responsibility.
I am leaving this ticket open for you to close, because this is better than me closing this with a zero rating, and it is the rating that is more important than service is to your company.
I was asked to write and submit a positive review by this company, but declined and said that I will write an honest review.
A little better than Banggood.com, but also so removed from customers in the UK market. Looking for a new supplier, I have found that I can contact and communicate with www.tinydeal.com instantly, and I have not even placed an order with them yet.
Dear Bill,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Could you please tell us your ticket number so that we can offer you a solution?
Thank you for your time.
Gearbest.com