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Bill M.

Contributor Level

Total Points
108

1 Review by Bill

  • DressLily

8/31/15

Unfortunately, I did not read some of these reviews... should have? Live and learn. We never received what we paid for. The certainly charged the credit card immediately, but never received what was purchased. Contacted 3 times. I got: 1) Wait til after 20 days, 2) Is the address correct and call your post office it has been received, 3) no answer.

My recommendation, shop U.S. Spend an extra couple of dollars and get what you have at least paid for.

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CustomerService R. – DressLily Rep

Dear Bill,

We want to say thank you for providing us with important information about your situation.

We have contacted the shipping company for this delay for avoid any similar issue happen.
And we had provided you the best solution at your support ticket, please keep communication there.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.

Best Regards
Dresslily Customer Service

Bill Has Earned 8 Votes

Bill M.'s review of DressLily earned 8 Very Helpful votes

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