Bill J.

Rated OK, but going downhill as long as they have paypal hanging around its neck. I have been a ebay user over 12 years, 100% feedbck rating. Everything was ok untill my last purchase in March. Went through ebay checkout to pay with paypal (have bank account and two cedit cards on file, verified and in good standing) and my payment was declined, tried several times but no luck. Called paypal customer service it did not offer specific help and hard to understand(believed it is outsourced, India?) Next I tried email them, got response pretty fast compared to the time it took to explain the problem to them. I was told they would fix it, tryed to use the checkout process again but was declined. Emailed again, same response or told to call giving me the same number i called before, just a big run around. I went through that several times, before i gave up. Their response was the same thing, it was automated web forms with a different name on it. I had to remove my bank account and my credit cards from paypal to keep them from getting ruined. Made payment for my purchase by good ole American Mother Lovin cashiers check. Now i have no confidence in their payment process or customer support, now will ask sellers if they will accept chashiers check or usps money order to pay for a purchase, if not I won't bid. I thought I might sell items myself, i would hate to be on sellers side that kind of problem. To this day was not told what went wrong or if really really fixed. Now just hanging out in space. I could tell everybody to be very carefull using ebay/paypal, but if you follow the guidelines and a good person you could end up like me.