I was double charged in September and have been trying to get it refunded for 4 months not with no one from customer service replying. It was $450 AUD so a lot of money. I will now be reporting them to my bank. I would not purchase through them.
We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out. Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution. Thank you so much and have a nice day!
Cess,
Dhgate Customer Service
Billie Has Earned 2 Votes
Billie B.'s review of DHgate earned a Fraud Buster vote
Billie B.'s review of DHgate earned a Very Helpful vote
Hi!
We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out. Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution. Thank you so much and have a nice day!
Cess,
Dhgate Customer Service