Needed a cam in 3 days, wasn't concerned about the price, just someone that had it in stock. Cycleplicity claimed so. WRONG! Ordered it with 2nd day air shipping never showed. Called them and they cancelled the order cause they didn't have it (BO)! Thinking that was a decent cancellation and I would have my money back in my PayPal in the claimed 24-48 hours... NOPE! 6 days later I had to call and email them about finding my money. Oh, the email that they never responded to in their claimed 24 hour period. They claim my refund will be there tomorrow. If it is not, BBB will be getting a call from me and pointed at the many unhappy customer comments. This place is BS and can make a rebuild a nightmare! They show no urgency in making things go right or they are running a shady scam. Get it together guys!