Bianca M.

Used their services once and I would never ever used it again. At the beginning I did not know that you had to pay to download a CV created on their website. I spent quite a lot of time doing my CV and at the end, when I tried to download my CV, they asked me to pay around 3 pounds. I had no choice but to pay because I have already spent a lot of time creating the CV. I filled in my bank account details, the money were taken from my account. After that, I have literally never logged in or accessed their website the following two weeks. After two weeks I realized they took 23 pounds from my bank account for a "subscription" I had no idea about! It must have been somewhere in the small print so everybody can get fooled! I was not angry at the beginning or anything as I knew I was going to get in touch with them, explain that I did not used their services and that I was not aware I was subscribing to anything. Guess what? I got in touch with them three times and they refused to refund my money every single time for the following foolish reason: " Requested refund after trial period". I repeat, "a trial period " in which their records were showing that I did not even log in into my accounts or access their website! I would recommend their services to no one! Never use their services!