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BH J.

Contributor Level

Total Points
153

1 Review by BH

  • Roommates.com

12/1/14

Unlike others who have complained about the $20 membership fee I wish this site would get rid of the "freebies". If everyone had to pay then maybe the only people who would take the time to fill out a profile would be serious about finding a roommate. As it stands, the site is filled with absolute crap, fake people, people who put a profile up just for kicks and forget to take it down, etc. And the simple fact that you cannot contact a potential roommate unless you are a paid subscriber negates the effectiveness of the site. At least 1 person has to have paid. I kinda cheated and listed an Outlook email account I created just for finding a roommate. But again, unless someone has paid, you can't even see that. To be fair, several potential roommates (non scam) did contact me but it didn't work out. But that's over a period of about 6 months. It seems to me the site is not a true roommate site. As in 2 people share a place completely 50/50. It's mainly lots and lots of people who have trouble making their mortgage and just want to rent a room.

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Customer-Support -. – Roommates.com Rep

Hello,

This is Roommates.com Customer Support.

I am sorry to hear you did not receive more valid responses. Roommates.com is a bulletin board service so there will always be some people that are not on the site for the right reasons, but we try to remove them as quickly as possible.

We do have the MatchPlus option on the site, which matches you with members who are looking for a place like you so that you can find a place together.

The Basic membership for Roommates.com is free, and as a basic member you can add a profile, browse your matches and send RoomMail messages, all for free. It is true that in order to read messages received from other members, you must become a Choice Member.

When we started this service, we designed the site so that people are able to utilize the website without purchasing a membership and many of our users have successfully found roommates this way. The most common ways are to send contact information within emails to other users and post contact information within profile descriptions for other users to see. So while it is true that without having a paid membership you do not have the benefit of being able to read Roommates.com emails that you receive, you do still have the opportunity to achieve your goals while utilizing the free portions of the site.

If you have any further questions, please don't hesitate to contact our Customer Support through the website and we will be happy to assist you.

Roommates.com Customer Support
support@roommates.com

BH Has Earned 13 Votes

Bh J.'s review of Roommates.com earned 13 Very Helpful votes

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