I was not very happy with my rug. 1st of all it was much, much darker than the picture. It claims to be distressed but it is not. 2nd it was folded up many times and is bumpy and wavy on the floor. I tried to steam it but that didn't help. I suppose I can live with it for a couple of years at which time I will replace it.
I have purchased many, many items from Venus over the past years and I rarely see bad quality. The few items that I have returned were because of size but I never had a problem with a return. Venus is the first on-line store that I go to when I am in need of clothes. I love shopping at Venus.com.