Beven W.

Be very careful dealing with this site. We ordered 6 test items over a 3 month period. Average cost: $20 USD /$24 CND. Time to delivery from initial order (range): 45-80 days; Average time from seller-verified shipping to delivery 55 days; AliExpress administrative timeout for delivery protection is 60 days; After 60 days seller must 'extend delivery protection' if item has not been received or buyer protection is withdrawn.

Item 1 failed to arrive after 59 days - seller repeatedly indicated that item was 'on its' way' up to 24 hours before protection deadline expired. Seller was asked to but did not extend delivery protection - seller was subsequently contacted a minimum of 10 times - 5 times via AliExpress and 5 times via email with no response. We then contacted the same seller via AliExpress portal, using a different user account, regarding the same item and received a response within 24 hours. No refund or replacement was provided.

Item 2 arrived after 58 days but was not functional - seller was contacted, video and stills sent as requested - seller refused to refund or replace. Case went to Aliexpress arbitration with no resolution after an additional 60 days - Aliexpress administratively closed case. No refund or replacement was was provided.

Item 3 arrived after 41 days, obvious fake, ceased to function after 2 uses. As we had confirmed delivery on website seller indicated that they were under no obligation to refund or replace. Aliexpress declined to intervene on administrative grounds. No refund or replacement was provided.

Items 4-6 arrived in under 60 days from seller-verified shipping date. Good quality, manufacturer packing, function as advertised, no issues.

Conclusion - of 6 test items ordered over 60 days, 3 either did not arrive, did not function or broke within a few uses. 6 test items - $120 USD/$144CND; loss $60 USD/$72 CND representing a 50% failure rate.