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bev c.

Contributor Level

Total Points
82

1 Review by bev

  • Gearbest

7/4/15

Save your hard earnd $ and shop elsewhere. Email and asked why my order was still processing after 1 week and I paid for expidited shipping. There answer was sorry it is out of order, it will take timd yo come. Maybe you should havd said that before you took my $. Just shop somewhere more upfront.

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Lily L. – Gearbest Rep

Dear bev,

Thank you very much for your recent review.

Our total delivery time= processing time + shipping time

After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time approximately 3-5 business days; however, it can also be affected by the item's stock status. If your order includes popular items experiencing stock availability issues, the order can take between 15 business days to process.

Would you please send us an email to Gearbest@outlook.com and let us know your order number? We would like to check again for you.

Thank you again for bringing these matters to our attention.

Best Regards
Customer Service

bev Has Earned 2 Votes

Bev C.'s review of Gearbest earned 2 Very Helpful votes

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