Bet M.

It's hard to believe all those reviews are about the same website Ebates. I have been using Ebates for months and a lot of my purchases are not reported and I have to send uncountable emails and phone calls and only get fueled with BS, waste my time and still do to receive cash back. Last time I called to complain I had over 10 cash back requests that were not yet added to my account, I was told I would have $10 customer appreciation when I made my next purchase through Ebates. Not that I am still waiting to receive my cash back for the last over 10 purchases I made but I also never received the $10 customer appreciation. When I called to complain that despite making a new purchase through Ebates the $10 customer appreciation was not added to my account. The response I was given is that they are still waiting for the store to report my purchase just like the other over 10 purchases that were not added to my account and because the store of course did not report my purchase they cannot give me the $10 customer appreciation. I feel like they think their customers are a bunch of dumbs! I cannot believe in what other reviews are saying about how fast they respond to their requests because I have to send uncountable requests and it's very hard for them to respond to your emails, they act like they are doing you a favor in giving you cash back when you could and should be using another cash back source instead of waste your time trying to get for them to do what they are supposed to do. Very disappointing!