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Beth F.

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84

1 Review by Beth

  • ScanDigital Photo Scanning

9/12/12

When group on offered $300 coupons for this company, I convinced my family to buy a number of these to have some old family Super 8 film transferred. I carefully read through the website figured out the price per foot and how many feet we had, and then carefully divided up the films among the various family members to make sure that that each person's film allotment was covered by their groupon and no or at least only perhaps only very small extra charges would apply. We got the digitized products back. I can't believe how terrible they are. Some of them have even been cropped so they are missing some of the picture. They have glowing halos around the people and they are so blurry it is often difficult to make out who is in the picture. The contrast is terrible, many are so dark you can't see anything or so bright the features are washed out. When I contacted Scandigital they said that "several reels had noticeable fading, which would contribute to the quality of the DVD being less than fine" I realize these films are old and I expect them to be grainy but this low quality is not the fault of the film. I took my originals and looked at them through a viewer I have and they are way better than what we were given - and that is an understatement. To add insult to injury, this company has charged our credit cards more money claiming we sent in more feet than we did. Every order had a charge for more feet than we sent in - some as much as 225 feet extra. With each foot costing $. 38 that adds quite a lot to the bill! Two of the orders were charged international shipping even though they were shipped within the states. I have contacted them about one of the extra charges (I just picked up the rest of the parcels today) and they said they would get back to me. That was 3 days ago. I have sent back the first order in hopes they will redo it properly or refund us the money since their website states they guarantee their work. I would total avoid this company. I feel so terrible for convincing my family to be involved in this project and disappointed with groupon for offering deals from a company that obviously has less than a stellar reputation.

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